CW Captain Mail Subscription

We ship your letters weekly via USPS, and you can expect the first letter to arrive 5-10 business days after starting your trial!

International shipping times will depend on your local mail provider.

Captain Mail letters are perfect for kids aged 5-10 years old. They are also perfect to read to or with your child.

Younger children will need support with reading the envelope content which provides for a great conversation opportunity. As your child’s reading skills improve, they will be excited to read more of it themselves. Older children may be able to read it all by themselves.

Throughout our development process, we have collaborate closely with a panel of parents and educators who have direct experience working with children in our target age range. We also test our letters directly with children and incorporate their feedback to ensure maximum fun and engagement. All of our written content is provided by our award-winning partner Encyclopedia Britannica Kids.

You can contact us via email at: help@captainmailkids.com. We look forward to hearing your feedback and suggestions.

Month-to-Month Captain Mail plans can be cancelled anytime through your online account. ​

You can cancel a monthly or auto-renewing subscription anytime after the initial prepaid term (1 month, 3 month, etc) has been completed.

Auto-renewing subscriptions (pay every 3, 6, or 12 months) can be turned "off" at any time so that after the current prepaid term is complete, it will not renew. Auto-renewing 3-month, 6-month, or 12-month subscriptions cannot be cancelled.

Termed subscriptions (3-, 6-, or 12-month terms) are not eligible for cancellation - these subscriptions will expire after the original term is complete. However, plans can be transferred to another child. If there is no one to assign it to, we can assign it to a child in need.